Research Workshops

Abby Covert

How to Make Sense of Any Mess

Abby Covert

Most people architect information as part of their daily lives, yet very few have been trained to really think about it. Because of this, much of this world is a total nightmare mess. This workshop aims to help anyone to feel more prepared to make sense of the messes of information and people they are sure to encounter.

Josh Seiden

Hypothesis Writing for Lean UX

Josh Seiden

No one admits it but too often, requirements are just guesses. Instead of all this guessing, shouldn’t we just call requirements what they are–hypotheses–and work as quickly as we can to figure out if we’re right it wrong? This half-day workshop is a deep-dive into the key method used to manage design in an agile context — the hypothesis.

Adrian Howard

User Story Mapping

Adrian Howard

Does your organisation have trouble keeping track of the big picture during product development? In this half day workshop you’ll learn how User Story Mapping can help. User Story Mapping is a collaborative practice that keeps the whole team focused on how and why customers use your product.

Michael Beasley

Web Analytics for User Experience

Michael Beasley

Web analytics are an important part of the user research toolkit. This source of quantitative data can help us find problem areas to investigate through other means or provide more context for other data sources. This workshop will give you a solid foundation and starting point for using web analytics.

Who is this for?

Research workshops focus on the collection of information to lay the groundworks for design.

In this workshops you'll learn how to collect, interpret and analyse information about clients, the business and the end users of products.


Design Workshops

Brad Frost

Responsive Patterns

Brad Frost

Creating adaptive interfaces is challenging, but thankfully the Web community is hard at work creating flexible, downright innovative design patterns. In this workshop, we’ll look at how to handle anything you can put onto a Web interface in a responsive way.

Nicole Fenton

Interface Writing Workshop

Nicole Fenton

We all know that words mean things, but how often do we take the time to consider the language in our design systems? In this workshop, we’ll look at how strings, labels, forms, and flows shape the user experience.

Stephen Wendel

Designing Products for Behavior Change

Stephen Wendel

Learn how to apply the explosion of research in behavioral economics and psychology to the practical details of designing products that help people change daily routines and behavior.
The workshop includes:
1) A quick overview of how the mind decides what to do next & when it’s on autopilot
2) A step-by-step approach to design and build products that help people change behavior
3) Techniques for quickly assessing the behavioral bottlenecks in an app, and for improving its effectiveness

Andrew Hinton

Designing from Context

Andrew Hinton

Using models and principles from his book, Understanding Context, Andrew Hinton guides attendees through an interactive experience, using the workshop’s environs to learn the principles of context in design.
Start with a quick crash-course in a few central models, then use those to investigate and analyze a slice of the world with your peers. Come back together for sharing and discussion. It’s like a scavenger hunt for design nerds, that helps you see the world more clearly and do better work.

Session Takeaways:
– Learn key principles behind how people understand context.
– Practice analyzing basic contextual aspects of everyday environments.
– Debrief of how exercise applies to the principles.

Claire Rowland

Designing Connected Products

Claire Rowland

New ecosystems of connected services and devices add unique complexities to UX design and strategy. This workshop will explore some of the key challenges and opportunities that make UX for the internet of things a little different.

Alastair Somerville

Designing Wearable Experiences

Alastair Somerville

Wearable technology is a huge new product area for UX. Designing for technology that is so close and so personal creates many issues beyond the screen. This workshop is an exploration of both the opportunities and threats in developing novel forms of UX. Using research, practical exercises and product examples, participants will learn about how human senses, cognition and future hardware interact in designing wearable experiences.

Theresa Neil

Designing Mobile Apps

Theresa Neil

A completely new way to look at designing for mobile. Explore ambient data opportunities that redefine the mobile experience. Use interaction design patterns to create 5-star native apps that attract, convert, and retain customers.

Brian Thurston

Multi-device Experience Design

Brian Thurston

Your design needs to be elegant and consistent on all platforms, adjusting to meet their different contexts, and take advantage of their different capabilities. This workshop is about designing complete experiences that take visitors from one device to another, and back again.

Who is this for?

Design Workshops focus on the techniques to bring your ideas to life and present them to other people.

Here you'll learn how to translate the findings from Research into real interfaces by using several techniques to deveolp the design further and to document it for production.


Strategy Workshops

Mike Atherton

Structured Content Modelling

Mike Atherton

Content modeling atomises complex subjects into the things people think about, describing the wibbly-wobbly ways these things connect. This workshop teaches you about the fundamentals of structured content and how to build content models.

Stephen Hay

Responsive Design Workflow

Stephen Hay

Forget overproduced wireframes. Yesterday’s web design deliverables fail to take into account the demands of responsive web design. Stephen will introduce a new workflow for today’s web.

Ben Reason

Humans, consumers, customers and users

Ben Reason

From CX (customer experience) to UX (user experience) plus SD (service design) – there are a number of ways to design, measure and improve experience. This workshop will introduce our Human, Consumer, Customer, User model and apply it to some live cases to give first hand experience of how to tackle the experience challenge.

Lisa Welchman

Digital Governance by Design

Lisa Welchman

Do you spend a lot of time designing products and experiences just to have them be poorly implemented or rejected by various factions in your organization? Join Lisa as she shows you how to help your organization clarify roles and decision-making so that your team collaborates effectively around digital channels.

Who is this for?

Strategy workshops go a little bit further than research and design. They're mostly aimed at seasoned professionals, team leaders or professionals in roles on a management level. They are aimed at Experience Planners and Managers, Business Analysts, Team Leaders and Project Managers.

But even if you didn't got that far in your career yet, you will still benefit from learning the management and leadership skills provided by these workshops.